Returns & Exchanges

At VOXY, we want to ensure your performance gear fits perfectly, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your workout apparel doesn't meet your expectations, our streamlined process makes it easy to get back to your training.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging with all tags attached, ensuring the gear is clean and free of chalk or sweat.

  • 3.
    Label and Ship

    Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Quality Check and Refund

    Once our team inspects the returned gear, we will process your refund or ship out your new exchange items within 5-7 business days.